Refund policy

Refund Policy

Last updated: November 6, 2026

We want you to be happy with your purchase. If you are not satisfied, you may return your item under the terms below.

15-day returns

You have 15 days from the date of delivery to return an item for a refund. The item must be unused and in its original condition and packaging.

How to start a return

Email us at aayatkitchen1100@gmail.com with your order number and the reason for the return. We will confirm your return and send you the return instructions, including where to send the item. Please do not send items back without contacting us first.

Refunds

Once we receive and inspect your returned item, we will process your refund to your original payment method within 5 to 10 business days. Shipping costs are not refundable unless the return is due to our error.

Damaged, defective, or wrong items

If your item arrives damaged, defective, or different from what you ordered, contact us at aayatkitchen1100@gmail.com within 15 days of delivery. We will arrange a replacement or a full refund, including return shipping, at no cost to you.

Return shipping

For returns made for any other reason, return shipping is the customer's responsibility. We recommend using a tracked shipping method, as we cannot refund items we do not receive.

Items that cannot be returned

Items that have been used, damaged by the customer, or returned without their original packaging cannot be refunded.

Questions

Contact Kazi Yasin LLC at aayatkitchen1100@gmail.com for any questions about returns or refunds.